Taking advantage of Twilio’s awesomeness and Windows Azure’s scalability, we decided to build call center in the cloud. It was finished with some salt from ASP.NET MVC Web API and bonded with SignalR. The end result was tasty and I’m here to share the tale and the recipe of creating a highly scalable call center solution using only cloud services.
Speaker: Panagiotis Kefalidis is a Software Development Consultant/Architect and Trainer. He has been a speaker at domestic and international events such TechEd and ITProDevConnections, delivering trainings and consulting on cloud computing and the Windows Azure Platform for almost 3 years. He also has experience with other cloud platforms like AWS, Google Gears and others. He's a supporter of the EuroCloud movement, likes Pizza, Sushi and fast cars. Born and raised in Greece but currently living and working at Belgium for Devoteam BE.. He is currently a Windows Azure MVP.